Chi Vo   

SVP, Director of Insurance Operations

Chi oversees all functional aspects of the agency and ensures that organizational structures and processes are designed and built to support an exceptional customer experience.

Chi has over 20 years of experience in the insurance industry.  Prior to joining Salem Five Insurance, she held several critical roles during her years at a large, multinational insurance company, including leadership positions in compliance, claims and business development.  At her former company, Chi was a member of the Women’s Leadership Network and served as a mentor to more junior insurance professionals.

Chi holds a bachelor’s degree in Business Administration and Management from Nichols College.  She has also earned the following designations and certifications:  AIC, SCLA, MCM, ADKAR Certified and IBM Enterprise Design Thinking Practitioner. 

Chi currently resides in Auburn, Massachusetts with her family.

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They're doing the right thing for me all the time, so it's great knowing that I don't have to think about my insurance.

Tony Cail, Reading